Terms of Use

The Coastal Drone Co Terms of Service (“Agreement”)

This Agreement was last modified on August 19, 2021.

Please read these Terms of Service completely using https://coastaldrone.co which is owned and operated by Coastal Drone Co. This Agreement documents the legally binding terms and conditions attached to the use of the Site at https://coastaldrone.co and other web properties including https://learn.coastaldrone.co

By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.

Course Expiration

Our courses are time-limited to ensure you are learning from the latest content that is accurate and relevant with regards to aviation regulations.  Your purchase of coastaldrone.co courses is a pre-paid, non-renewing subscription for 12 months from the first date of login. Extensions beyond the date of purchase plus 12 months will be subject to a renewal fee.  In the event a course requires an amendment (in either addition or removal of content) during your subscription period, you will be provided with the updated version at no charge and the old content will be deactivated to prevent negative training.

Refunds

If you are unhappy with the course material or are experience extenuating circumstances, please reach out to [email protected] We cannot offer refunds if any purchased content has been downloaded or if over 25% of the course materials has been viewed. This refund policy is valid for 30 days from initial purchase.  All refunds will be subject to a small administrative fee.

Price Protection – Promotional Pricing

Coastal Drone will occasionally offer limited retail sales promotions and discounts on our courses and products.  In the event a purchase is made through coastaldrone.co and subsequently our retail price of the course drops within 30 days, please reach out to [email protected] for a credit of the difference which can be applied towards future purchases.  This policy excludes our invoiced enterprise customers.

Intellectual Property

The Site and all of its original content are the sole property of Coastal Drone Co and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.

Links to Other Websites

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Coastal Drone Co.

Coastal Drone Co. has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Changes to This Agreement

Coastal Drone Co reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the Coastal Drone Co site immediately.

Privacy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://coastaldrone.co (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

If you have any questions about this Agreement, please feel free to contact us at [email protected]

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

Coastal Drone Co.
19951 80A Ave, Langley, BC, V2Y 0E2, Canada